II. PC - Sale
1. Add Process ticket for each item in the same table format as Process ticket for all order
Details of change: In R39, add Process ticket template for each item in table format, displaying item name, quantity, notes in the table so that the waitstaff can easily follow up.
Instruction steps: 

• On Printer and Kitchen/Bar template settings, click Template settings corresponding to the kitchen/bar to be set.

• On Template for printing items separately tab, click Select available template.

• Select template 2, click Select this template.

• Click OK.

2. For Table service, bar staff wants Process ticket for each item to display total drinks on order so that he/she can know how many drinks will be processed (The program is currently only applying it to Quick service)
Details of change: In R39, Add customized Display order of drinks on Process ticket for each item, which helps bar kitchen easily recognize total drinks to be processed.
Instruction steps:

• On Printer and Kitchen/Bar template settings, click Template settings corresponding to the kitchen/bar to be set.

• On Printer and Kitchen/Bar template settings, click Template settings corresponding to the kitchen/bar to be set.

• Check Display order of drinks.

• Click OK.
• Mẫu in pha chế tại quầy bar.

3. The cashier wants to quickly select each item in 1 order for getting separate payment
Details of change: In R39, Add Split order feature so that the cashier can split and check out separately upon guest's request.
Instruction steps:

• On the order of the guest who wants to make separate payment, click this icon [...], select Split order.

• Select the item the guest wants to make payment separately and click this icon 

• If the guests want to split the other item, click "+" to add.
• Then follow the same steps.

• If the guest want to split each item into 1 order, check Split each item into 1 order.

• Click OK.
• Go back to Order window and check out for guest..

4. [GERMANY] When the cashier is on shift and wants to quickly switch user without logging out
Details of change: In some German restaurants, the cashier cum waitstaff not only takes order but also checks out for guests. When closing shift, in addition to handing over the sales in shift the cashier also has to hand over serving orders so that the other staff can continue serving guests. Therefore in R39, the program adds Order Handover feature.
Instruction steps: 

• Click the username on the top right, select Order handover.

• Check the order to be handed over.
• Select a takeover person.
• Click Handover.

• Click Close.

5. [GERMANY] The manager wants to close entries daily to ensure compliance with regulation on restaurant management from 01/01/2017 to 31/12/2019
Details of change: According to German regulations, the restaurants cannot delete generated bills and must conduct closing entries.. Therefore in R39, the program adds Closing entries feature. After closing entries, the restaurant cannot change or delete bill.
Instruction steps: 

• Click this icon , select Daily closing entries.

• The program displays detailed sales: total sales, sales before tax and after tax.
• Click Closing entries.

Note: 

• Closing entries feature is only applicable to Offline mode.
• Only Manager, Chain Manager or System admin can conduct Closing entries.
• After closing entries, cannot change, edit or delete bill.

III. Mobile
1. On Sale app on Android tablet, add digital waitstaff feature which allows guest to give order and talk with the digital waistaff and saves time and energy for the physical waitstaff
Details of change: In R39, the restaurant can offer guest to talk with and give order with a digital waitstaff, which saves time and energy for the physical staff.
Instruction steps: 

• On Systems/General settings, turn Use digital waitstaff feature on.

• On Order window, the app displays this feature.  
• Select gender. If it is male, select this icon , if it is female select this icon .

• Click this icon  to talk with the digital staff. Wait until the app displays Listening status and start to talk.

• The guest can greet, ask about new items, special items in the restaurant and give order.

For example: 2 pizzas please.

• • Moreover, the guest can talk to the digital staff about name, age, health, family relationship.  

Ví dụ: Em tên gì? Nhà em ở đâu? Em thích nghe nhạc gì?,...

2. The Manager wants the program to automatically update the time zone of the country where the restaurant is trading so that he/she does not need to select again

Details of change: According to German regulations, the restaurants cannot delete generated bills and must conduct closing entries.. Therefore in R39, the program adds Closing entries feature. After closing entries, the restaurant cannot change or delete bill.
Instruction steps: 

• Click this icon , select Daily closing entries.

• The program displays detailed sales: total sales, sales before tax and after tax.
• Click Closing entries.

Note: 

• Closing entries feature is only applicable to Offline mode..
• Only Manager, Chain Manager or System admin can conduct Closing entries.
• After closing entries, cannot change, edit or delete bill.